Shipping policy
Shipping and Customs
Shipping charges:
Shipping charges from Abassov Art to customer include packaging, handling and insurance. Customer is liable for any additional shipping charges incurred due to incorrect address details given by Customer on order. Customers are liable for any shipping cost associated with replacements of damaged artwork/merchandise caused by customer or caused by third party contracted by customer.
Changes to shipping address supplied must be given in writing by the customer by submitting request to artist@abassovart.com within 24 hours of placing the order.
Changes must be confirmed by Kush Fine Art customer service department to be effective.
Custom and duties
Customs are subject to regulations and laws of individual countries. All international customers are responsible for all international fees, customs, duties, taxes and brokerage fees for all packages shipped to their country. Orders cannot be canceled, refused or returned because of custom duties, taxes or brokerage fees. Additional shipping fees will apply to re-ship the order if the shipment is returned back to Abasov Art due to custom issues.
Delivery Time
Delivery time depends on the type of product and destination. Items ordered together may not always ship together.
Shipments within Finland:
- Limited editions a: Unframed art allow 1-2 weeks for delivery,
Art purchased in framed allow 3-6 weeks for delivery
International shipments:
Delivery time depends on the type of product and destination.
Note: we may decline to ship to certain destinations, such as countries subject to embargoes, sanctions, war, disturbances, local regulations, or other restrictions.
Damages to shipment
If the package shows sign of damage it is your right to inspect the art before signing for it. Please do not refuse delivery and ensure that the driver notes that the piece was damaged due to delivery. Please keep the original packaging, including the box or crate and Contact us at artist@abassovart.com within 24 hours of delivery to file the Claim. Submit in writing a copy of order receipt, the shipping receipt and photographic proof of the damage for us to review.